PRIVACY POLICY
Effective Date: August 26, 2026
Reina’s Cleaning (“Reina’s Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website.
This Privacy Policy explains what information we may collect, how we use that information, and the choices you have regarding your personal information.
1. INFORMATION WE COLLECT
When you visit our website, contact us, request a cleaning estimate, schedule a service, or submit a form, we may collect information such as your name, phone number, email address, home or business address, information about the cleaning services you are interested in, details you provide when requesting a quote or appointment, and any other information you voluntarily provide through our website.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device type, operating system, pages visited, website interactions, approximate geographic location, date and time of visits, and referring website or source.
2. HOW WE USE YOUR INFORMATION
Reina’s Cleaning may use the information we collect to respond to inquiries and requests, provide cleaning estimates and quotes, schedule and manage cleaning services, communicate with you about appointments and services, provide customer support, improve our website and services, understand how visitors use our website, improve our advertising and marketing, prevent fraudulent or unauthorized activity, and comply with applicable laws and legal requirements.
We will not use your personal information for purposes unrelated to our business without appropriate notice or, where required, your consent.
3. INFORMATION SUBMITTED THROUGH FORMS
If you submit a contact form, quote request, booking request, or other form on our website, the information you provide may be used to contact you regarding your request or the services you have expressed interest in.
By submitting your contact information, you understand that Reina’s Cleaning may contact you by phone, text message, or email regarding your inquiry, estimate, appointment, or requested services.
You may request that we stop sending marketing communications at any time.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help the website function properly and to understand how visitors interact with our website.
These technologies may be used to remember website preferences, analyze website traffic, measure advertising performance, understand how visitors interact with our website, and improve website functionality and user experience.
You can adjust your browser settings to limit or disable cookies. Disabling cookies may affect certain website functionality.
5. GOOGLE SERVICES AND ADVERTISING
Our website may use services provided by Google, including Google Analytics, Google Ads, Google Tag Manager, or other Google technologies.
These services may collect information about website visitors, including information about how users interact with our website, in order to help us understand website traffic, measure advertising campaigns, and improve our marketing.
Google may use cookies and similar technologies to collect and process information according to its own privacy policies.
If Google advertising features are used on our website, visitors may be able to manage certain advertising preferences through Google’s advertising settings.
6. THIRD-PARTY SERVICE PROVIDERS
We may use third-party companies and service providers to help operate our website and business.
These providers may assist with website hosting, website analytics, advertising and marketing, customer communication, appointment scheduling, payment processing, and website security.
These third parties may have access to information only as reasonably necessary to perform services on our behalf and are expected to handle information in accordance with applicable privacy requirements.
7. SHARING OF PERSONAL INFORMATION
Reina’s Cleaning does not sell your personal information.
We may share information when reasonably necessary to provide requested services, process payments, schedule appointments, communicate with customers, operate and maintain our website, work with service providers that support our business, comply with legal obligations, or protect our business, customers, website, or legal rights.
We may also disclose information when required by law, legal process, court order, or governmental request.
8. DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, communicate with customers, maintain business records, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
10. YOUR PRIVACY CHOICES
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact us to request information about the personal information we maintain about you, request correction of inaccurate information, request deletion of certain personal information, ask questions about how your information is used, or opt out of certain marketing communications.
To make a privacy-related request, please contact us using the information provided below.
11. CHILDREN’S PRIVACY
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us through our website, please contact us so that we can take appropriate steps.
12. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
Reina’s Cleaning is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.
When changes are made, we will update the Effective Date at the top of this Privacy Policy. We encourage visitors to review this page periodically.
14. CONTACT US
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.
Reina’s Cleaning
10079 Kingston Ct
Highlands Ranch, CO 80130
Phone: 720-830-5364
Email: info@reinascleaning.com
Website: https://www.reinascleaning.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.